First, check the basics: is the pressure gauge between 1 and 1.5 bar, is the boiler switched on at the wall, and has the thermostat got batteries and a sensible temperature set? If a fault code is showing, note it down. If you smell gas, call the National Gas Emergency Service on 0800 111 999 first. Then call TeamHeat on 028 9099 2309 — you'll speak to a real engineer who can often talk you through a quick fix, and if a visit is needed we'll dispatch a Gas Safe engineer fast.
Our 24/7 emergency call-out across Belfast
TeamHeat operates a 24/7 emergency response service for urgent boiler breakdowns and plumbing emergencies throughout Belfast and all of Northern Ireland. Our engineers are directly employed (never subcontractors), Gas Safe registered and fully insured, so the person who answers the phone and the person who arrives are part of the same local team. The first hour of an emergency callout is a fixed £195.
When emergency repair isn't enough
Sometimes a boiler is beyond economical repair — particularly if it's old, repeatedly failing, or a major component like the heat exchanger has failed. If that's the case, we'll tell you honestly and explain your replacement options. As accredited Ideal Max Installers we can fit a new Ideal boiler from £2,995 fully fitted, with up to a 12-year manufacturer warranty.